(Effective Date: May 24th, 2018)
We will abide by seven Principles:
Notice – We inform our Members that their data is being collected and about how it will be used.
Choice – We give our Members the ability to opt out of the collection of data and forward transfer of the data to third parties.
Onward Transfer - Transfers of data to third parties may only occur to other organizations that follow adequate data protection principles.
Security – We undertake reasonable efforts to prevent loss of collected information.
Data Integrity – We represent that the collected data is relevant and reliable for the purpose it was collected for.
Access – We provide our Members to access information held about them, and respect their right to correct or delete that data if it is inaccurate.
What information will Gleeden collect ?
When you use Gleeden, you may set up your personal profile, form relationships, send messages, perform searches and queries, send virtual gifts, and transmit information through various channels (the “Services”). In order to facilitate your use of Gleeden and its Services, we collect personal information from you, including your age, email address, login name, password, profession, sex, gender, language, physical description, photos, marital status, sexual preferences, location, and education level so that we can provide you the Services, allow our search engines to generate the best results for prospects who may be of interest, and offer personalized features. We also keep the photos, saved searches, private messages, and IP address that you use or enter when you make use of the Services.
Some of the information you choose to provide when you register, update, or modify your account is considered “sensitive” or “special” data (for instance, your sexual preferences, sexual activities, or racial/ethnic background). Because you voluntarily share this information when your register for your account or share it through the Service, you are freely consenting to our processing of that information.
When you register for an account with our service, we will send you a welcoming confirmation email, based upon the personal information you provide us, to verify your account. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email, in accordance with your wishes.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Opt-out” section below.
If you wish to subscribe to our newsletter(s), we will use your user name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Opt-out” section below.
We will save your personal information (email address), and demographic data (such as your city, your age, your gender) on our servers. Gleeden may share only general demographic data not associated with any users’ profile with our consultants to improve our Service, but we do not sell or transfer this information with others.
How will Gleeden use my personal information ?
Gleeden will use your personal information to process your purchase transactions, to send you marketing and promotional materials by e-mail, to keep you apprised of updates, and to help us improve our services for you, including by creating a log file to ensure the security of the site. Any notifications will be sent by email or push notifications for the mobile app. For more information on how to ‘opt-out’ of this type of communication, please see our “Opt-out” section below.
Why does Gleeden collect information on me ?
We need your personal information to provide a high quality service. Your profile information (your username, preferences, age, sex ) enables Gleeden to provide you with a personalized environment, and allow other members to find you through our advanced search monitor. Other information (including without limitation, your name, e-mail address, and credit card number) will be used in order to process transactions on the site, although we will not store your name or credit card information. We also retain details of your specific product purchases and transactions, interests or preferences. We may collect non-personal information about how Members navigate through the site.
We do not intentionally collect any information from children under the age of 18, who are not permitted to access or use Gleeden.
Where does Gleeden collect information ?
How secure is my personal information on Gleeden ?
Your personal information is very important to us. Gleeden uses various technical and management practices to help protect your confidentiality, security and integrity of the information you share with us.
Your credit card number and other personal information are protected during payment by our use of secure socket layer (SSL) technology that allows for the secure transmission of information from your computer to our servers. Our payment process is PCI compliant.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com
When you register your profile, you may use a pseudonym for username, indicate the city where you live and provide a description of yourself and of your preferences. Your real name never appears on the website, but be aware that some material that you post (for example, personal pictures) may identify you.
How long will Gleeden keep my personal information?
We will keep your personal information as long as your profile remains active. Once you cease to be a Member, Gleeden will not archive your personal information on our servers but will automatically delete all your personal information from our servers. We may keep, however, a record of the country of origin for the account, the language for the account, and login activity based on your IP address and/or user agent for up to one year after your account has been deleted, as well as any information that you have voluntarily transferred to another member.
How can I access my personal information and manage it ?
You can access and manage your information from the page “manage my profile” or “my account” while you are a Member. When you cease to be a Member, you may contact us at any time to access the non-personal information in our possession, to the extent that it exists, but we will need you to provide information sufficient to verify your identity.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete and/or deactivate your account by emailing us at firstname.lastname@example.org. We will respond to your request to access within 30 days.
Can I Opt Out of the Collection of Data ?
You may do so at any time by contacting us at email@example.com. However, if you choose not to provide requested personal information, you may not be able to use certain features of the Service and you will not be able to use the Service. This may cause us to stop offering you the Service and terminate your member account.
Gleeden does not send unsolicited marketing mail. Gleeden will send you marketing e-mails only if you consent to receiving such e-mails. You can disable this function in your account settings.We may send you emails to provide you updates about your account to or notify you about activity (if, for example, another Member has viewed your profile). If you have any questions or requests about the privacy of your information, please contact us at firstname.lastname@example.org
What information do you gather from visitors ?
Gleeden may share non-personal information (including but not limited to hits to our server, the types of browsers used to access our Site, page views, and navigational patterns) with consultants for statistical reasons, or to enhance the Service. The information that is collected in this manner does NOT provide us with any personal information about our Members. It helps us track “where” our Members come from, allows us to identify high traffic areas and determine the most effective ways to communicate with our Members. Gleeden may also uses devices called “web beacons” to help us identify when emails sent to you have been received and read.
We use your IP address to maintain our site and be able to react quickly to any problem with our server.
Clear Gifs (Web Beacons/Web Bugs/Tracking Pixel)
We employ and our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs/Tracking Pixel), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information.
Opt Out of Cookies and Tracking
Links to Other Web Sites
In the event the Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
In the event that a dispute cannot be rectified in house, we will use the services of PrivacyTrust.
Blackdivine Ltd - Carlyle House, Lower Ground, 235-237 Vauxhall Bridge Road
London, SW1V 1EJ, UK
Or at email@example.com
If you reside in California
Pursuant to California Civil Code Section 1798.83, a California resident who has provided Personal Information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.
California customers may request further information about our compliance with this law by emailing firstname.lastname@example.org. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address.
EU-U.S. Privacy Shield
The Company is a participant in the U.S. Department of Commerce's EU-U.S. Privacy Shield and has certified that we adhere to the EU-U.S. Privacy Shield Principles. The Company is subject to the jurisdiction of the Federal Trade Commission, including the Commission’s investigatory and enforcement powers. For more information about the EU-U.S. Privacy Shield Framework, visit the U.S. Department of Commerce's Privacy Shield website at https://www.privacyshield.gov If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/gleeden to file a complaint. In addition, if you are unhappy with how we deal with your complaint, or the outcome, you may invoke binding arbitration or refer your complaint to a data panel. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, the Company remains liable.